Frequently asked questions

At the moment, we only ship within the UK.

We offer complimentary shipping on all orders.

We aim to deliver all orders within 3 working days.

You will receive an email once your order has been despatched, along with tracking information so you can follow your delivery's journey.

We do indeed! We include complimentary gift wrapping on all orders.

We really hope you love your Parfum Muse purchase, but in the unlikely event there is something wrong with your order of you have had a change of mind, please see our returns policy here.

While we take great care to pack your parcel with care and precision, in the unlikely event that we send you the wrong item by mistake please contact so we can resolve the issue right away.

Still not sure?

If you have a question that isn't covered in the above, then please don't hesitate to get in touch and we'll get back to you right away.